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SuSo Update #6

Getting into MAP, putting raise on hold and first paying users (businesses and clinics)

TL;DR

  • 10 k+ professionals, 60 k+ profile views, 250+ successful matches (see snapshot below)

  • Welcomed to the Melbourne Accelerator Program (MAP) 🎉

  • Rolled out a simpler pricing model with early‑bird discounts until 30 Jun 2025

  • Live pilots: 3 Support Coordinators, 10 allied‑health clinics

  • Fund‑raise temporarily on pause while we focus on shipping as a solo founder

  • Asks: intros to Support Coordinators, AHPs/practice managers, & NDIA contacts

Metrics

2️⃣ Big Wins

Accepted into MAP — We’re thrilled to be one of just ten startups joining the Melbourne Accelerator Program, the University of Melbourne’s 5‑month, equity‑free accelerator. MAP gives us tailored mentoring, master‑classes, office space, a national network of founders & investors, and a Demo Day spotlight later this year. LaunchVicThe University of Melbourne

Pilots Under Way

  • 3 Support Coordinators are stress‑testing our matching flow and giving gold‑standard feedback.

  • 10 Allied‑Health Clinics have early‑access dashboards so they can track referrals and tweak availability in real time.

Pricing Refresh — Say hello to Solo, Micro, Small Clinic & Free/Explorer plans (see card below). Early adopters get ‑27 % off.

Fund‑raise Pause — With Lukas stepping back, I’m temporarily parking the raise so product velocity doesn’t stall. We’ll reopen conversations once the new matching goals (below) are humming.

3️⃣ The Ask 🙏

  1. Support Coordinators – if you (or a mate) juggle referrals, let’s join forces!

  2. Allied‑Health professionals & practice managers – need a steadier stream of referrals? We’ll list you—for free during the pilot.

  3. NDIA insiders – intros to anyone happy to chat policy or data standards would be priceless.

Reply here or drop me a note at hi@supportsorted.com.

5️⃣ Shout‑outs

  • MAP crew for welcoming SuSo into the 2025 cohort.

  • Early pilot SCs & clinics – your feedback is shaping every sprint.

  • Everyone who pinged a warm intro last month—thank you!

6️⃣ New Pricing at a Glance

Thanks for being part of the journey—because finding the right support shouldn’t be hard.

Dr Sam Donegan
Founder & CEO, SupportSorted

P.S. Hit reply if you’d like a deeper dive or to join an upcoming product demo!

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